Hi Tech Hair (“Hi Tech Hair”, “HTH” or “we”), is committed to maintaining the accuracy, security and privacy of Personal Information in accordance with applicable legislation. This Hi Tech Hair Privacy Policy is a statement of principles and guidelines concerning the protection of Personal Information of our clients, service providers and other individuals (“you”).
Consent
BY SUBMITTING PERSONAL INFORMATION TO HI TECH HAIR
OR ITS SERVICE PROVIDERS AND AGENTS, YOU AGREE THAT WE MAY COLLECT,
USE AND DISCLOSE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY
POLICY AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual
requirements, you may refuse or withdraw your consent to certain of the
identified purposes at any time by contacting the Hi Tech Hair Privacy
Officer. If you refuse or withdraw your consent, we may not be able to provide
you or continue to provide you with certain services or information which may be
of value to you. If you provide Hi Tech Hair or our service providers
and agents with personal information of another individual, you represent that
you have all necessary authority and/or have obtained all necessary consents
from such person to enable us to collect, use and disclose such personal
information for the purposes set forth in this
Privacy Policy.
1. What Personal Information do we
collect?
2. Why
do we collect your Personal Information?
3. To whom do we disclose your
Personal Information?
4. Where do we store your Personal
Information?
5. How may you obtain access to
your Personal Information?
6. How do we protect your Personal
Information?
7. Privacy and our
Website
8. Changes to the Privacy
Policy
9. Further Information
What Personal
Information do we collect?
Canadian privacy
legislation defines “Personal Information” broadly as information about an
identifiable individual or as information that allows an individual to be
identified. For the purposes of this policy, Personal Information means
information about an identifiable individual as defined from time to time in
applicable privacy legislation. Generally speaking Personal Information does not
include what is considered business contact information: your name, title or
position, business address, telephone number, facsimile number, or e-mail
address. The types of Personal Information that Hi Tech Hair may collect
about you includes your name, home address, telephone number, personal email
address, billing and account information, information about a client's needs and other information incidental to providing personalized,
customized services (including Personal Information about directors,
officers, employees, parties-in-interest, decision makers, experts, other
professional advisors, and our clients' business partners, investors,
shareholders, competitors and customers whom are individuals).
Why do
we collect your Personal Information?
In general,
Hi Tech Hair collects, uses and discloses Personal Information about our
clients and service providers in order to provide our clients with professional
services. More specifically, we collect, use and disclose your Personal
Information for the following purposes:
- to establish and manage client relationships, and avoid conflicts of
interest. This may include the sharing of Personal Information by and between
Hi Tech Hair personnel and affiliated companies and partnerships for
such purposes;
- to consider whether Hi Tech Hair should establish a commercial
relationship with clients, suppliers and other third parties, including to
evaluate credit standing and to match credit bureau or credit reporting agency
information;
- to establish and maintain commercial relationships with clients, suppliers
and other third parties, including to issue invoices, administer accounts,
collect and process payments, and to fulfil contractual obligations;
- to understand and respond to client, supplier and other third party needs
and preferences, including to contact and communicate with such parties and to
conduct surveys, research and evaluations;
- to develop, enhance, market, sell or otherwise provide Hi Tech Hair’s products and services;
- to market, sell or otherwise provide products and services of third parties
with whom Hi Tech Hair has a commercial relationship;
- to distribute our newsletters, conference information and other material to
individuals on our mail and e-mail lists, including via third party mailing
houses and e-mail service providers;
- to develop and manage Hi Tech Hair’s business and operations;
- to detect and protect Hi Tech Hair and other third parties against
error, negligence, breach of contract, fraud, theft and other illegal activity,
and to audit compliance with Hi Tech Hair's policies and contractual
obligations;
- to engage in business transactions, including the purchase, sale, lease,
merger, amalgamation or any other type of acquisition, disposal, securitization
or financing involving Hi Tech Hair;
- as permitted by, and to comply with, any legal or regulatory requirements or
provisions; and
- for any other purpose to which you consent.
To whom do we
disclose your Personal Information?
From time to time,
Hi Tech Hair may disclose your Personal Information to:
- service providers, including an organization or individual retained by
Hi Tech Hair to perform functions on its behalf, such as marketing, data
processing, document management and office services;
- an organization or individual retained by Hi Tech Hair to evaluate
your creditworthiness or to collect debts outstanding on an account;
- a financial institution, on a confidential basis and solely in connection
with the assignment of a right to receive payment, the provision of security or
other financing arrangements; or
- a person who, in the reasonable judgment of Hi Tech Hair, is
providing or seeking the information as your agent;
- any third party or parties, where you consent to such disclosure or where
disclosure is required or permitted by law.
Where do we store
your Personal Information?
Your Personal Information is
stored in secured locations and on servers controlled by Hi Tech Hair,
located either at our offices or at the offices of our service providers.
How may
you obtain access to your Personal Information?
Upon
your written request, subject to certain exceptions, Hi Tech Hair will
inform you of the existence, use, and disclosure of your Personal Information
and will give you access to that information. Access requests should be sent to
our Privacy Officer, using the contact information below.
How do we protect
your Personal Information?
To help protect the
confidentiality of your Personal Information, Hi Tech Hair employs
administrative and technological safeguards appropriate to the sensitivity of
your Personal Information. For instance, we operate secure data networks
protected by industry standard firewall and password protection systems. In
addition, where Personal Information is sent to a third party for processing, we
make sure, through our contracts with them, that all Personal Information is
kept secure.
Privacy and
our Website
- Cookies - When an individual visitor accesses the
Hi Tech Hair website, we may use a browser feature called a 'cookie' to collect information such as
the type of Internet browser and operating system the visitor uses, the domain
name of the website from which the visitor came, date and duration of the visit,
number of visits, average time spent on our website, pages viewed and number of
cookies accumulated. A cookie is a small text file containing a unique
identification number that identifies the visitor's browser, but not necessarily
the visitor, to our computers each time our website is visited. Unless a visitor
specifically informs us (e.g. by registering for an event or sending us
correspondence from the website), we will not know who the individual visitors
are. In addition to the identified purposes described in our Privacy Policy, we
may use this website information and share it with other organizations with whom
we have a commercial relationship to measure the use of our website, to improve
the functionality and content of the website and to facilitate usage by a
visitor. Visitors can reset their browsers either to notify them when they have
received a cookie or refuse to accept cookies. However, if a visitor refuses to
accept cookies, he or she may not be able to use some of the features available
on our website.
- Online Communications – In order to provide our website
visitors with a service or information, visitors may voluntarily submit Personal
Information to us for purposes such as asking a question, obtaining information,
reviewing or downloading a publication, participating in a seminar or other
event, and participating in contests and surveys. If you are known to Hi Tech Hair as a registered user of an online service, we may combine and store
Personal Information about your use of our website and the online information
you have provided with certain other online and offline information we may have
collected.
- E-Mail Communications - Occasionally, we may send marketing
or promotional e-mail communications to you with information that may be useful,
including information about the services of Hi Tech Hair and other third
parties with whom we have a relationship. We will include instructions on how to
unsubscribe and inform us of preferences if you decide you do not want to
receive any future marketing or promotional e-mails from Hi Tech Hair.
- Links - Our website may contain links to other websites
which are provided as a convenience only. Visitors are advised that other third
party websites may have different privacy policies and practices than Hi Tech Hair, and Hi Tech Hair has no responsibility for such third party
websites.
Changes to the Privacy
Policy
Hi Tech Hair reserves the right to
modify or supplement this Privacy Policy at any time. If we make a change to
this Privacy Policy, we will post such changes on our website and make such
revised policy and changes available upon request to the Hi Tech Hair
Privacy Officer. However, Hi Tech Hair will obtain the necessary
consents required under applicable privacy laws if it seeks to collect, use or
disclose your Personal Information for purposes other than those to which
consent has been obtained unless otherwise required or permitted by law.
Further
Information
Hi Tech Hair has appointed William Doyle in our Ottawa office as Privacy Officer to oversee compliance with this
Privacy Policy and applicable privacy laws. For information on Hi Tech Hair's privacy practices, please contact the Hi Tech Hair Privacy
Officer at:
Hi Tech Hair
Privacy Officer
2249 Carling Ave., Suite 310
Ottawa, ON
K2B 7E9
Telephone: 613-721-1000